1. What types of massage therapy does Roberta Milne offer?

Therapeutic massage, fascial therapy, relaxation massage, and customized treatment plans based on your specific needs and wellness goals.

2. What can massage therapy help with?

Massage therapy may help with:

• Headaches and migraines
• Jaw muscle tension and pain
• Neck and shoulder tension
• Lower back pain
• Sports injuries
• Muscle tightness and stiffness
• Stress and anxiety
• Postural imbalances
• Recovery from repetitive strain injuries
• General relaxation and wellness

Each treatment is tailored to you and your personal needs.

3. Do I need a referral to book an appointment?

No. In British Columbia, you typically do not need a doctor’s referral to see a Registered Massage Therapist. You can book directly online.

However, some extended health insurance providers may request a referral for reimbursement—check with your provider.

4. Where is your massage therapy clinic located?

The clinic is located in Fernie, BC, in a quiet home-based treatment space near the downtown/Annex area, offering a private and comfortable environment for treatment.

5. Is there parking available?

Yes. Off-street parking is available for clients. Access details are provided when booking your appointment.

6. What should I expect during my first massage appointment?

Your first appointment may include:

• Health history review
• Discussion of pain, injuries, or treatment goals
• Postural or movement assessments
• Manual therapy
• Post treatment care recommendations

The goal is to create a treatment plan that supports both short-term relief and long-term wellness.

7. How long are massage therapy treatments?

Treatment lengths may vary depending on your needs and available booking options. Common appointments often include:

• 60 minutes
• 75 minutes
• 90 minutes

You can choose the most suitable option when booking online.

8. Is massage therapy covered by insurance?

If you have extended health benefits, massage therapy with a Registered Massage Therapist may be covered. Coverage varies depending on your provider and plan.

Check your insurer for:

• Coverage limits
• Referral requirements

9. Do you provide direct billing?

Direct billing is not available at this time. After your appointment, you will receive a receipt to submit for insurance reimbursement. 

10. What should I wear to my massage appointment?

Wear comfortable clothing. Depending on treatment type, you may be asked to undress to your comfort level. Proper draping and privacy are always maintained.

11. How often should I get massage therapy?

This depends on your goals:

• Acute pain or injury → weekly or biweekly care
• Chronic tension → every 2–4 weeks
• Maintenance & wellness → monthly appointments
• Athletes / active lifestyle → based on training demands

A personalized recommendation can be made after assessment.

12. Can massage therapy help with stress and relaxation?

Absolutely. Massage therapy can support nervous system regulation, improve circulation, reduce muscle tension, and promote overall relaxation and recovery.

13. Do you offer evening or weekend appointments?

Yes. Evening and weekend appointments are available to help fit treatment into busy schedules. Online booking is the best place to view availability.

14. How do I book an appointment?

Appointments can be booked online through the booking system. Choose your preferred treatment type, date, and time that works best for you.  Add your name to the waitlist if the time you are looking for is currently booked.  You will receive a text message or email notification if the appointment becomes available. Follow the link to book the appointment.

15. What makes Roberta Milne RMT different?

• Quiet private home clinic
• Convenient Fernie location
• Flexible evening/weekend scheduling
• Customized treatment plans
• A practitioner informed by both clinical practice and an active lifestyle